Community Manager, REMOTE

community management

Your Future role

The Community Manager will spend their time managing these key areas:

Established Communities

o   Many games have communities that already exist - whether they've already launched or not. Every day we need to talk to - and hear from - those communities. The Community Manager will spend their time being a part of these communities with a goal of building industry-leading community health and making sure our games get the input they need from an informed player base.

o   Social Media channels will receive questions and feedback daily. These channels will be owned by the relevant community manager and their general health and day-to-day operations will be owned by the successful candidate.

o   Input into brand and game development pipelines with insight and expertise as necessary

Upcoming Release Campaigns

o   New games will have extensive marketing campaigns created for them. Alongside the Brand Manager, the Community Manager will ensure those campaigns are executed with aplomb

  • Manage asset delivery pipelines
  • Manage events - wherever they may begin
  • Ensure key reports and metrics are captured to enable quick and agile campaign management

Manage events

Ensure key reports and metrics are captured to enable quick and agile campaign management

Run Social Media channels and campaigns that form a part of the overall marketing strategy for games both pre and post-launch

Input into retrospective workshops

Help conceptualize future campaigns and drive the ever-important community elements into new territories - both for META and the games industry. We want to break new ground!

Desired Experience and Qualifications

Experience running Social and Community channels professionally is essential:

  • Excellent written English - fluency in other languages a plus
  • A drive to communicate and a clear understanding of how to translate complicated
  • Premisses into easy-to-digest messages - both to the players, to META, and to our developers
  • An understanding of online UX
  • Customer-forward mindset - you'll be the shield of the player in every conversation
  • Bonus points if that experience is from the games industry

What MY.GAMES offers:

  • Сompetitive income, yearly bonus (by the company’s decision), and a package of benefits (additional allowances, 25 days annual leave, health insurance, etc.)
  • Bonuses and discounts from partners (ask our HR Team)
  • Room for personal and professional development (we build a continuous learning culture)
  • Flexible working hours
  • Flexible workstation (our office is in the city center, however, we mainly work from home)