- Moderating and administrating social network platforms & forums;
- Organizing contests and events for players, including but not limited to: Social Media contests, Community Management streams, joining Influencer streams, live Q&A, etc.
- Creating & maintaining a team of Moderators to cover all platforms;
- Building and empowering external communities, actively reaching out, meeting and building strong relationships with community influencers;
- Recognizing and supporting "brand advocates" and "viral distributors" among users;
- Maintaining friendly and constructive atmosphere in the community, prompt responding to any conflicts;
- Analysing user behaviour and taking measures to correct trends;
- Keeping updated with social media tools, community building trends and best practices for all supported platforms & potential new ones;
- Writing, proofreading, formatting & editing materials for sites (text and art content), including translations to and from German;
- Collecting and processing information on bugs, errors and feedback, reporting to stakeholders;
- Coordinating Community projects and Monitoring KPIS;
- Writing weekly reports and reviews on scheduled contests and events;
Back
Community Manager German – Freelance, remote, Amsterdam
Your Future role
Desired Experience and Qualifications
- 1 to 3 years of experience in a similar position within the gaming industry;
- Native German speaker, outstanding grammar;
- Computer able to run MY.GAMES titles, stream/capture video content, webcam & microphone;
- Fast & reliable Internet access;
- Experienced in MMO gaming and has an expert understanding of the industry;
- Team player with a collaborative personality and a high level of self-organization;
- Demonstrable expertise on social media platforms and tools;
- Knowledge of brand awareness, social media marketing principles and features;
- Experience in moderation of external resources;
- Experience in building and growing internal and external communities;
- Ability to work under pressure, with short deadlines, be fully available & reactive.
Extra Perks
- Official Salary
- Flexible working hours