Community Manager German – Freelance, remote, Amsterdam

community management

Your Future role

Moderating and administrating social network platforms & forums;
Organizing contests and events for players, including but not limited to: Social Media contests, Community Management streams, joining Influencer streams, live Q&A, etc.
Creating & maintaining a team of Moderators to cover all platforms;
Building and empowering external communities, actively reaching out, meeting and building strong relationships with community influencers;
Recognizing and supporting "brand advocates" and "viral distributors" among users;
Maintaining friendly and constructive atmosphere in the community, prompt responding to any conflicts;
Analysing user behaviour and taking measures to correct trends;
Keeping updated with social media tools, community building trends and best practices for all supported platforms & potential new ones;
Writing, proofreading, formatting & editing materials for sites (text and art content), including translations to and from German;
Collecting and processing information on bugs, errors and feedback, reporting to stakeholders;
Coordinating Community projects and Monitoring KPIS;
Writing weekly reports and reviews on scheduled contests and events;

1 to 3 years of experience in a similar position within the gaming industry;
Native German speaker, outstanding grammar;
Computer able to run MY.GAMES titles, stream/capture video content, webcam & microphone;
Fast & reliable Internet access;
Experienced in MMO gaming and has an expert understanding of the industry;
Team player with a collaborative personality and a high level of self-organization;
Demonstrable expertise on social media platforms and tools;
Knowledge of brand awareness, social media marketing principles and features;
Experience in moderation of external resources;
Experience in building and growing internal and external communities;
Ability to work under pressure, with short deadlines, be fully available & reactive.