Community Manager, REMOTE

community management

Your Future role

  • Animating and administrating social networks and discussion platforms: provide engaging content and comments, moderation, contests, forums, Steam, etc.
  • Partaking in video activities: this includes live streaming, miscellaneous videos, influencer streams, Q&As, etc.
  • Coordinate Social Media and Content planning with other departments to support game updates
  • Creating & maintaining a team of moderators and volunteers to help you cover all platforms
  • Building and empowering gamer communities, reaching out, forming good relationships with influencers
  • Analyzing user behavior and taking measures to correct trends
  • Keeping updated with social media tools, community building trends, and best practices for all supported platforms (and potential new ones)
  • Writing, proofreading, formatting, and  editing site materials (including text and art content)
  • Collecting and processing information on bugs, errors and feedback, and reporting to stakeholders
  • Coordinating Community projects and Monitoring KPIs
  • Writing feedback reports and reviews on scheduled contests and events

Desired Experience and Qualifications

  • Native English speaker, outstanding grammar and public speaking skills
  • Diploma in Communication/Marketing (or an equivalent) and/or successful experience in a related field
  • Proven track record of successful social-media based activities (streaming & video especially) and meaningful player interactions
  • Computer able to run MY.GAMES titles, stream and capture video content, and you’ll also need an HD webcam & microphone
  • Fast and reliable Internet access
  • Gamer profile with an expert understanding of the industry
  • Team player with a collaborative personality and a high level of self-organization
  • Demonstrable expertise on social media platforms and tools: Facebook, Instagram, Twitter, Discord, TikTok, Steam Hubs, etc.
  • Knowledge of brand awareness, social media marketing principles and features
  • Ability to work under pressure, with short deadlines, be fully available & reactive